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How To Submit An Inquiry To Your Account Manager

This article contains details for how to send an inquiry or ask a question to an RCM customer's account manager.

Megan Mahany-Sitton avatar
Written by Megan Mahany-Sitton
Updated over 10 months ago

Overview

Anagram's Inquiries feature allows you to directly submit questions, concerns, or requests related to your billing account. Whether you need to submit an EOB, have questions regarding a remit, or need guidance on account changes, your dedicated account manager is here to help.

How to Submit an Inquiry

1. Access the Inquiry Form

  • Log in to your account.

  • Navigate to the Inquiries section.

  • Click on Submit Inquiry.

2. Fill Out the Details

  • Provide a detailed description of your request.

  • Attach any supporting documents (e.g., EOBs, remits, screenshots, etc.)

3. Submit & Track Your Inquiry

  • Click Submit to send your request.

  • Check your Inbox or Inquiries page for updates.

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