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How To Submit An Inquiry To Your Account Manager

This article contains details for how to send an inquiry or ask a question to an RCM customer's account manager.

Megan Mahany-Sitton avatar
Written by Megan Mahany-Sitton
Updated over 2 months ago

Overview

Anagram's Inquiries feature allows you to directly submit questions, concerns, or requests related to your billing account. Whether you need to submit an EOB, have questions regarding a remit, or need guidance on account changes, your dedicated account manager is here to help.

How to Submit an Inquiry

1. Access the Inquiry Form

  • Log in to your account.

  • Navigate to the Inquiries section.

  • Click on Submit Inquiry.

2. Fill Out the Details

  • Provide a detailed description of your request.

  • Attach any supporting documents (e.g., EOBs, remits, screenshots, etc.)

3. Submit & Track Your Inquiry

  • Click Submit to send your request.

  • Check your Inbox or Inquiries page for updates.

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